Frequently Asked Questions

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Q: What kind of warranty protection comes with my purchase?

A: Every mini excavator ships with comprehensive warranty coverage—not as an add-on, but as part of the purchase itself. Vermont buyers can rely on full one-year protection (unless otherwise noted) and responsive support through ECE’s dedicated warranty team.

Q: Can I look at a machine before committing?

A: Definitely. ECE doesn’t run a public retail lot, but we do offer scheduled visits and live video walkarounds from our nearby depots. You can inspect your preferred model up close—attachments, controls, build quality—before any paperwork moves forward.

Q: What happens if I ever need replacement parts?

A: ECE machines are built to keep Vermont crews running. Components are straightforward, easy to reach, and rarely fail—but if you ever need parts, they’re typically sourced and shipped within about ten days. The design simplicity means most maintenance can be handled quickly on-site, minimizing downtime across the state.

Q: How fast can my mini excavator arrive once I place an order?

A: The units on our Vermont site are real inventory—already here. Once you confirm your order, we coordinate from our East Coast depots for rapid statewide delivery. In most cases, buyers see their excavator within two days, sometimes sooner, depending on the delivery window and access details.

Q: Which payment and financing options are available to Vermont customers?

A: Transactions are handled securely and directly through ECE. We accept cash, cashier’s checks, wire transfers, and major credit cards. For those financing, we offer fast-approval programs for both personal and business buyers—keeping the process straightforward and equipment moving to your site without delay.